Support
The Support module introduces a new platform for streamlined technical assistance. It allows end users, customers, partners, distributors, and administrators to report, receive, and provide support for product-related issues. This module also features a dashboard that enables users to track the progress of all their tickets in real time.
The Support module is divided into the following submodules:
1. Helpdesk - Provides an overview of ticket statuses and key metrics.
2. Configuration - Enables administrators to customize the settings and workflows for support operations.
Please navigate to each submodule to learn about its functionality and usage.